Works with PeakingThe order lands in your Infor LN, not in a side spreadsheet.
Your data keeps living in Infor LN. What changes is that the customer request stops waiting for somebody to have time to look it up, price it and key it in.
Today the request comes in by email or by phone, somebody translates it into Infor LN part numbers, checks price and availability, builds the quote outside the system and then keys it back in.
That path is what gets shorter. The data keeps living where it lives.
Your Infor LN current, with no extra work.
Every answer goes out with that customer price list and with what is on the shelf today, exactly as it stands in Infor LN.
When the customer confirms, the sale is already in your Infor LN. Nobody types it again.
Your customer knows when what they bought arrives, without calling your team.
Your specialists stop searching and keying, and spend the day closing.
From the customer message to the order written.
Your customer is recognized with their history, without repeating who they are.
The right option from your catalog, on the first try.
On that customer price list, with no keying errors.
The sale written into your Infor LN without anyone typing it.
Your customer knows when their order arrives.
Your IT group decides.
The connection is reviewed in the discovery session and turned on when your team authorizes it, in stages and with a record of every action.
Reviewed in the discovery session and turned on when your IT group authorizes it.
Only what is needed to operate, with its own user and a record of every action.
Every customer runs in its own environment, and your data is yours.
Peaking operates from the first day on its own catalog, before Infor LN is connected.
What your IT group asks first.
What permissions does it write with in Infor LN?
Its own user, with the minimum permissions needed to operate, defined by your IT group. Every action is recorded with its user, its timestamp and its origin.
What happens while IT has not authorized the connection?
Peaking answers, quotes and leaves the sale ready from day one on its own catalog. Writing into Infor LN gets turned on later, when your team decides.
Can we test against a sandbox first?
Yes, and that is normal on projects this size. It connects to your test environment first and moves to production when your team validates the result.
Does it work with our version and our modules?
In the discovery session we review your version, your installation and which modules you have licensed, and tell you what is connected on day one and what is not.
What is logged for each operation?
Every read and every write, with its origin, its user and its result. Your IT group can audit it whenever they want.
Other systems it works with.
Peaking works with the ERPs industrial distribution runs on.
What your systems team will ask.
Verified against Infor documentation.
Infor LN publishes read and write OData services on the Infor ION API Gateway, along with business documents (BODs) that ION delivers to external systems.
OAuth 2.0 from the Infor ION API Gateway: an authorized application of type Backend Service is registered and its credentials downloaded as a .ionapi file; every call runs as an LN user acting as the service account.
Cloud or your own server. Peaking works the same either way, and the connection route is decided in the discovery session.
Infor LN with access to the Infor ION API Gateway (Infor OS). An authorized Backend Service application with its .ionapi file. An LN user with sales and inventory permissions for the service account. LN REST services activated and entitled in the tenant.
Industrial distributors already running this way.
You've got this.
Peaking shows up to the session already running on your catalog, so you watch one of your own requests land in your Infor LN.