Your technical knowledge, working on its own.
Peaking reads the request as it arrives, builds the solution from your catalog and your pricing, and leaves the quote created in your system. At any hour, with nobody having to be free.
What to ask anyone who offers you this.
Four questions that separate a demo from an operation. Ask them of us too.
Ask to see it answer with your own part numbers, your pricing and your stock. A generic demo proves the interface works, not that the answer is right.
The dangerous answer is a confident wrong one. Ask what happens when the request is ambiguous, and who it hands the case to.
Reading is a search box. Writing the quote and the order where your team already works is the part that removes the re-keying.
If nobody measured how the operation runs today, there is no way to tell afterwards whether anything changed.
What your operation gains from the first day.
Without adding headcount and without changing systems.
Even when it arrives as a photo, a drawing or a voice note, and even when no brand is legible.
On that customer price list, as a PDF, in the same thread where the request came in.
The opportunity, the quote and the order all carry history, ready for follow up.
The cases that need a person reach them with everything already gathered.
It is not the size of the catalog. It is the combinations.
A catalog of fifty thousand items is a big list, and a big list is a solved problem. What is not solved is that the same item is named four different ways by four manufacturers, that what substitutes for what depends on the service it is going into, and that almost none of it is written down anywhere.
That knowledge lives with the people who have been at the counter for years. It leaves at five, it goes on vacation, and eventually it retires. Peaking exists so it does not have to be in the building for the answer to be right.
From the request to the order written.
The same five steps whether it came in by email, by phone or from your website.
From the drawing, the PDF, the voice note or the message, as it arrived. If something is missing, it asks.
It rules out what does not qualify, requirement by requirement, and knows why.
With your pricing, your discounts and your real availability.
Created in your ERP, with its own number.
Back to the customer. Now, not tomorrow.
However it arrives, it reads the same.
Your customers are not going to change how they ask. They should not have to.
- Email and attachments
A thread with a spreadsheet, a PDF takeoff, a scanned requisition.
- Phone and text
What the counter gets all day, including the voice note from a truck.
- Photos and drawings
A nameplate, a worn casting, a marked up drawing.
- Your website and portal
The form, the chat, and whatever your customers already use.
Measured in real operations.
Production audit with a cutoff of September 23, 2026. Every figure carries its scope.
sent to customer messages before a salesperson typed anything
4 industrial distributorsof conversations started outside business hours, and 99.9% were answered in under five minutes
Biotarcreated in production ERP between April and September 2026
6 companiesIt runs on its own. And with the system you already have.
With no ERP connection, Peaking quotes and collects by itself. Connected, it works with your own pricing and availability, from the system running on one machine in your office to the corporate platform at headquarters.
And anything else with an endpoint. If your system can be reached, Peaking works with it.
Everything it does for your sale.
Questions about the platform.
Do we have to replace our ERP?
No. Peaking works with the system you already have, reading your pricing and availability and writing the quote and the order back into it. There is no migration project to get started, and if you are not connecting anything at first, it operates on its own catalog.
What happens when the request is ambiguous?
It asks. When the question does not resolve it, the case goes to your specialist with everything already gathered: what the customer asked, what was ruled out and what is still open. Answering fast is easy. Answering correctly is the part that costs money when it goes wrong.
Does it invent a price or an availability it does not have?
No. If it is not connected to a source for pricing or stock, it says so rather than producing a number. That rule is not a setting.
How long before it is answering real customers?
That comes out of the discovery session, in writing, along with the baseline and the number the project is meant to move. It depends on your catalog, your channels and where you start.
Who sees what our customers send?
Your own isolated environment, your data under your control, and a record of every action. That is included in every project, not an upgrade.
You've got this.
Peaking shows up to the session already working with your own catalog, so you see it on your part numbers instead of on an example.