Works with PeakingYour customer asks, your Prophet 21 stays current.
Peaking answers on whichever channel they wrote from, with your own technical judgment. What gets sold is written into your Prophet 21, with no re-keying. Prophet 21 is a distribution ERP, and the work Peaking absorbs is the counter work.
Today every request goes through the person who knows the catalog: they find the part number, check what is on the shelf, build the quote and key it in.
While that happens, the customer is waiting. Sometimes, asking somewhere else.
What changes at the counter.
Every request waits for somebody to have time for it.
Every answer goes out with that customer price list and with what is on the shelf today.
When the customer confirms, the sale is already in your Prophet 21. Nobody types it again.
From the customer message to the order written.
Your customer is recognized with their history, without repeating who they are.
The option you actually have, not the one that ran out.
On that customer price list, with no keying errors.
The sale written into your Prophet 21 without anyone typing it.
Your customer knows when their order arrives.
Start today. Connect when you decide.
Peaking answers, quotes and writes from day one. Once you authorizes it, the quote and the order queda escrito into your Prophet 21.
It turns on when you say so.
Nothing gets connected without your sign off, and Peaking is already operating on its own catalog before that.
Reviewed in the discovery session and turned on when you authorize it, not before.
Read first, write second. Each stage turns on once the previous one is producing a result.
Every customer runs in its own environment, and your data is yours.
Peaking answers and quotes from the first day, before touching Prophet 21.
What the front office asks first.
What changes for the person quoting today?
They stop searching and stop keying things in. They come in on work already done, review what needs reviewing and close. Their judgment is still the one that decides.
Do we have to change how we work in Prophet 21?
No. Prophet 21 stays exactly as it is, with your price lists, your warehouses and your terms. Peaking works with that, not on top of it.
What if our catalog is incomplete or badly named?
That is normal and it is part of the implementation work. The catalog ends up organized with your own house judgment, and that stays yours.
How long before it is running?
Peaking answers from day one on its own catalog. The connection to Prophet 21 turns on in stages, and each stage turns on once the previous one is producing a result.
Can we start before connecting Prophet 21?
Yes, and that is the recommended way. You see the result before you ask anything of your systems team.
Other systems it works with.
Peaking works with the ERPs industrial distribution runs on.
What your systems team will ask.
Verified against Epicor documentation.
Prophet 21 offers REST services for creating and updating transactions such as orders and quotes, and a read-only OData service over its tables and views.
A Bearer token issued by the Prophet 21 server (/api/security/token) with a P21 username and password or a registered consumer key; every call respects that P21 user permissions.
Cloud or your own server. Peaking works the same either way, and the connection route is decided in the discovery session.
Prophet 21 with its official middleware active and reachable over HTTPS. A P21 user or a consumer key to issue the token. P21 permissions over items, customers, quotes and orders.
Industrial distributors already running this way.
You've got this.
Peaking shows up to the session already running on your catalog, so you watch one of your own requests land in your Prophet 21.