Works with PeakingBetween your customer and your Infor M3 nobody is re-keying.
Your data keeps living in Infor M3. What changes is that the customer request stops waiting for somebody to have time to look it up, price it and key it in.
Today the request comes in by email or by phone, somebody translates it into Infor M3 part numbers, checks price and availability, builds the quote outside the system and then keys it back in.
That path is what gets shorter. The data keeps living where it lives.
Your Infor M3 current, with no extra work.
Every request waits for somebody to have time for it.
Every answer goes out with that customer price list and with what is on the shelf today, exactly as it stands in Infor M3.
When the customer confirms, the sale is already in your Infor M3. Nobody types it again.
From the customer message to the order written.
Your customer is recognized with their history, without repeating who they are.
The option you actually have, not the one that ran out.
On that customer price list, with no keying errors.
The sale written into your Infor M3 without anyone typing it.
Your customer knows when their order arrives.
Start today. Connect when you decide.
Peaking answers, quotes and writes from day one. Once your IT group authorizes it, the quote and the order queda escrito into your Infor M3.
Your IT group decides.
The connection is reviewed in the discovery session and turned on when your team authorizes it, in stages and with a record of every action.
Reviewed in the discovery session and turned on when your IT group authorizes it.
Only what is needed to operate, with its own user and a record of every action.
Every customer runs in its own environment, and your data is yours.
Peaking operates from the first day on its own catalog, before Infor M3 is connected.
What your IT group asks first.
What permissions does it write with in Infor M3?
Its own user, with the minimum permissions needed to operate, defined by your IT group. Every action is recorded with its user, its timestamp and its origin.
What happens while IT has not authorized the connection?
Peaking answers, quotes and leaves the sale ready from day one on its own catalog. Writing into Infor M3 gets turned on later, when your team decides.
Can we test against a sandbox first?
Yes, and that is normal on projects this size. It connects to your test environment first and moves to production when your team validates the result.
Does it work with our version and our modules?
In the discovery session we review your version, your installation and which modules you have licensed, and tell you what is connected on day one and what is not.
What is logged for each operation?
Every read and every write, with its origin, its user and its result. Your IT group can audit it whenever they want.
Other systems it works with.
Peaking works with the ERPs industrial distribution runs on.
What your systems team will ask.
Verified against Infor documentation.
M3 MI transaction programs published as REST services in the ION API Gateway, for reading and writing items, customers, orders and deliveries, complemented by ION BOD messages for synchronization.
OAuth 2.0 on the Infor ION API Gateway, with a Backend Service application and a service account holding an access key and a secret key.
Cloud or your own server. Peaking works the same either way, and the connection route is decided in the discovery session.
A Backend Service application registered in the ION API Gateway and its credentials file with a service account. An M3 user tied to that service account with access to the required MI programs (interface security in SES005). A quotation order type and batch order parameters (OIS014) defined for orders arriving through the interface.
Industrial distributors already running this way.
You've got this.
Peaking shows up to the session already running on your catalog, so you watch one of your own requests land in your Infor M3.