Works with PeakingThe sale arrives complete in your Priority.
Peaking answers on whichever channel they wrote from, with your own technical judgment. What gets sold is written into your Priority, with no re-keying.
Today every request goes through the person who knows the catalog: they find the part number, check what is on the shelf, build the quote and key it in.
While that happens, the customer is waiting. Sometimes, asking somewhere else.
What changes at the counter.
Every request waits for somebody to have time for it.
Every answer goes out with that customer price list and with what is on the shelf today.
When the customer confirms, the sale is already in your Priority. Nobody types it again.
From the customer message to the order written.
Your customer is recognized with their history, without repeating who they are.
The option you actually have, not the one that ran out.
On that customer price list, with no keying errors.
The sale written into your Priority without anyone typing it.
Your customer knows when their order arrives.
Start today. Connect when you decide.
Peaking answers, quotes and writes from day one. Once you authorizes it, the quote and the order queda escrito into your Priority.
It turns on when you say so.
Nothing gets connected without your sign off, and Peaking is already operating on its own catalog before that.
Reviewed in the discovery session and turned on when you authorize it, not before.
Read first, write second. Each stage turns on once the previous one is producing a result.
Every customer runs in its own environment, and your data is yours.
Peaking answers and quotes from the first day, before touching Priority.
What the front office asks first.
What changes for the person quoting today?
They stop searching and stop keying things in. They come in on work already done, review what needs reviewing and close. Their judgment is still the one that decides.
Do we have to change how we work in Priority?
No. Priority stays exactly as it is, with your price lists, your warehouses and your terms. Peaking works with that, not on top of it.
What if our catalog is incomplete or badly named?
That is normal and it is part of the implementation work. The catalog ends up organized with your own house judgment, and that stays yours.
How long before it is running?
Peaking answers from day one on its own catalog. The connection to Priority turns on in stages, and each stage turns on once the previous one is producing a result.
Can we start before connecting Priority?
Yes, and that is the recommended way. You see the result before you ask anything of your systems team.
Other systems it works with.
Peaking works with the ERPs industrial distribution runs on.
What your systems team will ask.
Verified against Priority Software documentation.
The Priority REST API exposes Priority forms as OData entities, with query, create, update and subforms in a single call.
A personal access token (recommended), basic authentication on premise, or OAuth2, plus the X-App-Id and X-App-Key headers of the application; it requires the Priority REST API module, per-user licensing and transaction packages in order to write.
Cloud or your own server. Peaking works the same either way, and the connection route is decided in the discovery session.
The Priority REST API module and its per-user license for the integration account. Transaction packages to create and update documents. A personal access token and the service URL of your installation. The Webhooks module if status change notifications are received.
Industrial distributors already running this way.
You've got this.
Peaking shows up to the session already running on your catalog, so you watch one of your own requests land in your Priority.